Reservation Policy:
Check-In Time:
02:00 PM | Check-Out Time: 12:00 PM
 

  1. The PADZ rooms are accommodation for up to a maximum of TWO adults only.
     

  2. All guests staying at The PADZ, must be aged 18+
     

  3. Sauna entry is NOT included in your reservation and is charged at £15.00pp per day.
    This gives each guest unlimited entries during your chosen day and is only valid for guests staying at The Padz.
     

  4. We reserve the right to remove any guests found to be occupying our rooms with more than the allocated number of guests without a refund.
     

  5. All rooms are non-smoking and none vaping and are subject to a fine of £100 chargeable to the booking card if found to be smoking within our rooms.
     

  6. Deposits are taken for all bookings. The total of the first night's stay is to be paid, to secure your booking. This deposit is non-refundable in the event of a cancellation. We may offer a credit towards a future booking should you wish to change your date, subject to the approval of our management.
     

  7. Changes to bookings will incur a £30.00 admin charge, per change.
    Admin charges do not apply to changes to flexi bookings.
    ​​​​​​​This option can be added at the time of booking.
     

  8. Bookings made online for MORE than 12 months in Advance are subject to a non-refundable deposit to secure the reservation. This is the FULL amount of the stay.
    We will send an Email Invoice to email address used for the bookings. In the result of a none payment after 14 days of receiving the invoice the reservation will be cancelled. Bookings made more than 12 months in advance can be refunded only if the accommodation cancels the reservation due to unforeseen circumstances on the part of the Accommodation and not the individual.
     

  9. Lost keys are subject to a £50 admin fee for replacement locks.
     

  10. We offer a strict no pets allowed within The PADZ. (Human pets welcome)
     

  11. Although we have no problems with this we must stress that doors to The Padz rooms must remain shut at all times. This is not a cruising hotel! Anyone found to be propping open fire doors or leaving doors open will be removed from the property without refund this is for your safety and the safety of other guests.
     

  12. On the day walk in reservations are charged at 15% more than online reservations, this is called a 'rack rate'. These reservations start from £70.00 per room. Please note this when walking into the venue and booking your reservation on the day.
     

  13. Online Promotions may enable you to get a discount on room rates. If you don't book the room online we can not offer the discount at the venue or over the telephone. Therefore promotions will only be valid if booked online.
     

Room Cancellation policy:

Any cancellations will be subject to a FULL charge of the first nights stay, which is pre-paid at the time of booking. No additional charges for cancellations will be taken after this fee or in the event of a cancellation. We are not refunding cancellations due to the Corona Virus.

Covid-19 Update 15/03/20:
Reservation deposits for bookings will not be refunded due to the Corona virus (Covid-19) outbreak should visitors not be able to travel during this period. We also advise visitors that are travelling during this period to seek adequate travel Insurance to cover costs of cancellation should this be needed. The same cancellation rules apply during this period. We can move bookings to a new date should you wish to do so, please get in touch via our website. New booking reservations should be two nights or more. The deposit will be credited to a new booking later in the year. As you can understand at this time we are supporting our crew and team through a difficult time by ensuring that we can supply a working wage to those families even when closed, this means that if we were to refund every reservation booked we could not support the team that work hard and support the business. We appreciate your understanding on this issue.

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